The 'My requests' view in the Service Manager Self-Service portal takes long time to load or is blank
The 'My requests' view in the Service Manager Self-Service portal takes long time to load or stays blank. This may happen to a limited number of users and those with large numbers of incidents.
This view uses a complex type projection that may be not perform well in some SQL Server environments.
If you feel you are experiencing the issue described above, please contact Microsoft Support for more information.
There is another similar issue although it has a different root cause and solution:
Article ID: 2868375 - Last Review: 07/15/2013 19:15:00 - Revision: 5.0
Microsoft System Center 2012 Service Manager, Microsoft System Center 2012 Service Manager Service Pack 1