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OL2000: You Cannot Access a Custom Form If You Use the Outlook Object Model

This article was previously published under Q287525
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to access a custom form with the Microsoft Outlook object model, you receive the following error message:
The custom form could not be opened. Outlook will use an Outlook form instead.
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For more information about the support options that are available and about how to contact Microsoft, visit the following Microsoft Web site:;EN-US;CNTACTMS This problem occurs because of how Outlook 2000 accesses the property on a custom form. The following is an example of how Outlook 2000 accesses the EntryID property on a custom form:
dim objOOM as objectdim objDrafts as objectdim objForm as object' Touch all forms in the Drafts (id = 16) folderset objOOM = CreateObejct("Outlook.Application")set objDrafts = objOOM.GetNamespace("MAPI").GetDefaultFolder(16)for each objForm in objDrafts.Items     MsgBox objForm.Subject & " " & objForm.Entryidnext objForm				
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time    Version       Size       File name   ----------------------------------------------------------   26-Jan-01    7:03:59   5,324,850  Outllib.dll   26-Jan-01    7:05:20   1,675,315  Outllibr.dll				

To work around this problem, access a custom form through Collaboration Data Objects (CDO) instead of the Outlook object model.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 287525 - Last Review: 10/25/2013 23:49:00 - Revision: 1.0

Microsoft Outlook 2000 Standard Edition

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