404 Error when you use Internet Explorer 11 to access RWA on a Windows Home Server 2011-based server

Consider the following scenario:
  • You enable Remote Web Access (RWA) on a server that is running Windows Home Server 2011. Then, you configure a domain.
  • You use Windows Internet Explorer 11 to access https://domainname/ to log on to RWA, and then you go to the shared folders page.
  • You click the Company folder or another folder that contains files.
In this scenario, the files are not listed on the folder pages. Additionally, all the buttons on the folder pages do not work, and you receive the following error message:
404 – File or directory not found.
The resource you are looking for might have been removed, has its name changed, or is temporarily unavailable.

Update information

How to obtain this update

This update is available from Windows Update.


To install this update, you must be running Windows Home Server 2011. Additionally, you must install Update Rollup 4 for Windows Home Server 2011. For more information about Update Rollup 4, click the following article number to view the article in the Microsoft Knowledge Base:
2757011 Update Rollup 4 for Windows Home Server 2011 is available

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update. Some functionality may be affected during the installation of this update before you restart the computer.

Update replacement information

This update does not replace a previously released update.

Removal information

To remove this update, use the Programs and Features item in Control Panel. Additionally, you must uninstall the client-side package from all client computers separately.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 2885314 - Last Review: 11/12/2013 19:40:00 - Revision: 1.0

Windows Home Server 2011

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