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During a master merge, you cannot stop the Microsoft Search service (MSsearch) using the Services snap-in.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378The English version of this fix should have the following file attributes or later:
(https://support.microsoft.com/kb/301378/EN-US/ )XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
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If you need to stop the Microsoft Search service during a master merge, you can use the Kill.exe utility to stop the Mssearch.exe process:
kill.exe -F ProcessIDFor additional information about how to use the Kill.exe utility, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/171773/EN-US/ )How to Eliminate a Hung Process without Restarting the Computer
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.
Before Exchange 2000, a master merge is initiated when available disk space of the catalog drive drops under 15 percent.
For additional informationthe new criteria for initiating a master merge beginning with Exchange 2000 SP1, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/288559/EN-US/ )XADM: Slow Full Text Indexing and Query Performance