The Computer May Stop Responding During the Shutdown Process When You Use the Sysprep Tool

This article was previously published under Q288977
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When you use the Microsoft System Preparation (Sysprep) tool to create a disk image, the computer may stop responding during the shutdown process.
To resolve this behavior, you must install Sysprep version 1.1. This version supports the use of an additional switch, /forceshutdown.

To download Sysprep 1.1, refer to either of the following Microsoft Web sites: When you have installed Sysprep 1.1, locate the Sysprep.exe file, and then use the sysprep.exe /forceshutdown command.
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
259144 Computer May Hang After Using Sysprep on ACPI-Enabled Computer
The /forceshutdown switch is only available with Sysprep 1.1.

Article ID: 288977 - Last Review: 10/23/2013 16:23:08 - Revision: 3.5

Microsoft Windows 2000 Server, Microsoft Windows 2000 Advanced Server, Microsoft Windows 2000 Professional Edition

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