The Computer May Stop Responding During the Shutdown Process When You Use the Sysprep Tool
This article was previously published under Q288977
This article has been archived. It is offered "as is" and will no longer be updated.
When you use the Microsoft System Preparation (Sysprep) tool to create a disk image, the computer may stop responding during the shutdown process.
To resolve this behavior, you must install Sysprep version 1.1. This version supports the use of an additional switch, /forceshutdown.
To download Sysprep 1.1, refer to either of the following Microsoft Web sites:sysprep.exe /forceshutdown command.
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
259144 Computer May Hang After Using Sysprep on ACPI-Enabled ComputerThe /forceshutdown switch is only available with Sysprep 1.1.
Article ID: 288977 - Last Review: 10/23/2013 16:23:08 - Revision: 3.5
Microsoft Windows 2000 Server, Microsoft Windows 2000 Advanced Server, Microsoft Windows 2000 Professional Edition
- kbnosurvey kbarchive kbprb kbsyspreptool KB288977