Article ID: 2890650 - View products that this article applies to.
Consider the following scenario in a Microsoft Exchange Server 2010 environment or in an Exchange Server 2013 environment:
This issue occurs because the Drafts folder is only processed during the initial run after the retention policy is applied to the user’s mailbox. All folders are processed in the initial run. However, later runs of the Managed Folder Assistant only process the deltas of newly added or changed items, but skip the Drafts folder.
For Exchange Server 2010
To resolve this issue, install the following update rollup:
(https://support.microsoft.com/kb/2891587/ )Description of Update Rollup 3 for Exchange Server 2010 Service Pack 3
For Exchange Server 2013
To resolve this issue, install the following cumulative update:
(https://support.microsoft.com/kb/2892464/ )Description of Cumulative Update 3 for Exchange Server 2013
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about retention tags and retention policies, go to the following Microsoft website:
General information about retention tags and retention policiesFor more information about the Start-ManagedFolderAssistant cmdlet, go to the following Microsoft website:
General information about the Start-ManagedFolderAssistant cmdlet
Article ID: 2890650 - Last Review: November 25, 2013 - Revision: 2.0