Article ID: 2891801 - View products that this article applies to.
This article describes a race condition that may occur after the Microsoft Intune service is upgraded to a new release.
After the Microsoft Intune service is upgraded to a new release, you may receive the following error message in the Microsoft Intune administrator console as the error message relates to the Endpoint Protection agent:
Cannot obtain the value from the computer.
This problem may occur because of a race condition. The race condition may occur because the new Microsoft Intune agents have not yet been installed.
This race condition should resolve itself within 24 hours or as the new agents are installed. Your computer is protected during this time.
If the problem persists after 24 hours, contact Microsoft Intune support.
Article ID: 2891801 - Last Review: October 27, 2014 - Revision: 3.0