This article was previously published under Q289230
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If a printer graphics DLL file uses graphics device interface (GDI)-managed surfaces, and if it supports surface banding, it can optionally provide a DrvQueryPerBandInfo function. GDI calls the function before rendering each band.
When a printer graphics DLL's DrvQueryPerBandInfo function is called by GDI before it begins drawing a band for a physical page, the driver can supply GDI with band-specific information. When printing, an independent hardware vendor (IHV) driver calls the DrvQueryPerBandInfo device driver interface (DDI) for preanalysis, but does not succeed.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.
This problem was first corrected in Windows 2000 Service Pack 2.