Article ID: 2908088 - View products that this article applies to.
An error has occurred opening the folder on the FTP server. Make sure you have permission to access this folder.
Details: 550 Failed to change directory.
This issue occurs because the system incorrectly removes all file permissions after you click OK in the Properties dialog box.
Update informationTo resolve this issue, install update rollup 2903939. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/2903939/ )Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: December 2013
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about this issue that occurs in Windows 8 or Windows Server 2012, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/2880416/ )Error message when you try to open a file or a folder on a remote Linux or UNIX FTP server from a Windows 8 or Windows Server 2012 -based computer
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 2908088 - Last Review: December 10, 2013 - Revision: 1.0