FIX: BizTalk WMI calls stop responding under load in BizTalk Server

Symptoms
Consider the following scenario:

  • You have BizTalk Server 2009 Cumulative Update 6 (CU6) installed on Microsoft BizTalk Server 2009 or you use Microsoft BizTalk Server 2010.
  • You use Microsoft System Center Operations Manager to monitor the BizTalk applications, or run any other application that makes BizTalk WMI calls on this computer.

In this scenario, applications that are running on the computer may stop responding, or crash periodically.
Cause
This issue occurs because of deadlocks.
Resolution

Cumulative update information

This issue was first fixed in the following cumulative update of BizTalk Server 2010: 
Workaround
To work around the issue, restart the server periodically.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
For more information about BizTalk Server hotfixes, see Information about BizTalk Server hotfixes.

Properties

Article ID: 2910813 - Last Review: 10/10/2015 00:32:00 - Revision: 4.0

Microsoft BizTalk Server 2009 Enterprise, Microsoft BizTalk Server 2009 Developer, Microsoft BizTalk Server 2009 Standard, Microsoft BizTalk Server 2009 Branch, Microsoft BizTalk Server Enterprise 2010, Microsoft BizTalk Server Developer 2010, Microsoft BizTalk Server Branch 2010, Microsoft BizTalk Server Standard 2010, Microsoft BizTalk Server 2013 Branch, Microsoft BizTalk Server 2013 Developer, Microsoft BizTalk Server 2013 Enterprise, Microsoft BizTalk Server 2013 Standard

  • kbqfe kbfix kbbts kbsurveynew kbexpertiseadvanced KB2910813
Feedback