Article ID: 2913253 - View products that this article applies to.
Assume that you try to upgrade a Windows RT-based, Windows 8-based, or Windows Server 2012-based computer to Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2. In this situation, the out-of-box experience (OOBE) wizard is not completed, and Windows is not upgraded.
Note the OOBE wizard may fail for the following reasons:
How to obtain this updateThis update is automatically installed by Dynamic Update during the installation of Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2. Therefore, you must connect your computer to the Internet during the installation.
PrerequisitesThere is no prerequisites to apply this update as it is automatically installed by Dynamic Update during the installation of Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2.
Restart requirementThe restart is a part of the Windows Setup process.
Update replacement informationThis update does not replace a previously released update.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 2913253 - Last Review: December 10, 2013 - Revision: 1.0