Delay occurs when you sign in to a Lync for Mac 2011 client that is moved from a corporate network to an external network

Symptoms
Consider the following scenario:
  • You sign in to Microsoft Lync for Mac 2011 by using a laptop in a corporate network.
  • You make the laptop hibernate. And then you start the laptop in an external network.
  • You try to sign in to Lync for Mac 2011.
In this scenario, Lync for Mac 2011 takes up to 5 minutes to connect to a front-end server and finish signing in.
Cause
This issue occurs because Lync for Mac 2011 tries to reconnect to the front-end server by using the TCP port that does not support external access.
Resolution
To resolve this issue, install the following cumulative update:
2909662 Description of the Microsoft Lync for Mac 2011 14.0.7 update
Properties

Article ID: 2913477 - Last Review: 12/12/2013 17:53:00 - Revision: 1.0

Microsoft Lync for Mac 2011

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