0xD1 Stop error occurs when running tests in 3DMark on a Windows 8.1-based computer

Symptoms
Assume that you install a standard performance benchmarking tool for 3D games (for example, you install 3DMark 06 or 3DMark 11) on a computer that is running Windows 8.1. When you run a test by using the tool, a 0x00000000D1 Stop error may occur.
Cause
This issue is caused by a race condition when the system creates a video synchronization object.
Resolution

Update information

To resolve this issue, install update rollup 2919394. For more information about how to obtain this update rollup package, click the following article number to go to the article in the Microsoft Knowledge Base:
2919394 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: February 2014
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Learn about the terminology that Microsoft uses to describe software updates.

Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 2924014 - Last Review: 03/11/2016 09:09:00 - Revision: 2.0

Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1 RTM

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