This article was previously published under Q292598
This article has been archived. It is offered "as is" and will no longer be updated.
When you make changes on the custom tab of an original equipment manufacturer (OEM) device's properties dialog box, the settings may not be saved. This occurs if you do not first make changes to one or more of the standard OEM device properties.
You may also experience trouble with the device's performance, for example in printing.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.
This problem was first corrected in Windows 2000 Service Pack 2.