Error message occurs when the network connection is lost in Outlook 2002 and in Outlook 2003: "The page cannot be displayed"

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When you configure Microsoft Outlook 2002 or Microsoft Office Outlook 2003 to use an HTTP (Hotmail) account and a personal folders (.pst) file and the network cable is unplugged, the folder homepage displays the following message if you switch between the personal folders (.pst) file and the Hotmail Inbox:
The page cannot be displayed.
This problem occurs because the network connection is considered a persistent connection and it is not designed to be disconnected, as a general rule, so the folders and contents are not cached locally. When the HTTP Service uses a dial-up connection, this behavior does not occur because it is considered a non-persistent connection and caches the folders locally.
OL2002 OL2003
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 292851 - Last Review: 01/11/2015 20:16:09 - Revision: 1.0

Microsoft Office Outlook 2003, Microsoft Outlook 2002 Standard Edition

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