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Error message when you synchronize a Hotmail account in Outlook 2002, Outlook 2003 or Outlook 2007: "The server could not be found"

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This article was previously published under Q292870
SYMPTOMS
When you have four or more Hotmail accounts that are configured in Microsoft Outlook, and you try to synchronize one of the HTTP Hotmail accounts, you may receive an error message that is similar to the following:
(0x800CCC3F): The server could not be found.
CAUSE
This behavior may occur if the data on the Hotmail server for that e-mail account is corrupted. This behavior may also occur if Outlook is experiencing connectivity problems that prevent access to the Hotmail account on the Hotmail server.
WORKAROUND
To work around this behavior, try synchronizing all other accounts individually and then try again to synchronize the Hotmail account that is experiencing the error:
  1. On the Tools menu, click Send/Receive.
  2. Click the Hotmail account that you want to synchronize.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project 2002 Service Pack 1.
OL2003 Ol2002 OL2007
Properties

Article ID: 292870 - Last Review: 02/05/2007 15:51:47 - Revision: 3.2

  • Microsoft Outlook 2002 Standard Edition
  • Microsoft Office Outlook 2003
  • Microsoft Office Outlook 2007
  • kbproject2002sp1fix hotmail kbaccounts kbemail kbprb kbinterop kbnofix KB292870
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