Automatic completion function may not resolve addresses to names in the cache in Outlook 2002

This article was previously published under Q292882
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When you type an e-mail alias, the automatic completion feature may not correctly resolve the address to a name in the display name cache.
This behavior can occur if someone you send e-mail to has no display name and a blank entry is added to the name cache.
To resolve this behavior, rename the .nk2 files that are associated with your profile. The file names have an .nk2 extension, for example profilename.nk2.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
More information
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
287623 How to reset the nickname and the automatic completion caches in Outlook


Article ID: 292882 - Last Review: 10/25/2013 23:53:00 - Revision: 2.0

Microsoft Outlook 2002 Standard Edition

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