Message that you send by using Hotmail appears in both PST and Hotmail "Sent Items" folders

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SYMPTOMS
When you send an e-mail message by using a Hotmail account in Microsoft Outlook, the message appears in both the PST (Personal Store) and Hotmail "Sent Items" folders.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
If you are accessing Hotmail only from the Web page or by using the MSN.com account inside MSN Explorer (for example, using your Web Browser, not using Outlook) then the Sent mail is only on the Hotmail or MSN mail servers.

Note Only MSN users who have upgraded to MSN Explorer will use the HTTP service to access their MSN e-mail. Users who are still using MSN 5.3 or earlier still need to use a POP3 account to receive e-mail.
kbnoOfficeAlertID ol2007 ol12 OL2002
Properties

Article ID: 293003 - Last Review: 01/11/2015 20:20:07 - Revision: 2.1

  • Microsoft Office Outlook 2007
  • Microsoft Outlook 2002 Standard Edition
  • kbnosurvey kbarchive kbbug kbinterop kbnofix KB293003
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