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Plug and Play Devices Do Not Appear in the Add Scanner and Camera Wizard

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
If you use the Add Scanner and Camera Wizard to determine whether Windows XP has a driver for a Plug and Play scanner or camera, no devices are listed. Only non-Plug and Play devices are listed in the Scanner and Camera Wizard.
More information
The Plug and Play device information is stored in .inf files, and these drivers are installed automatically when Plug and Play detects them. If you do not see your device in the list, check with the manufacturer for the availability of a WIA driver.

Article ID: 293457 - Last Review: 01/12/2015 17:58:47 - Revision: 2.0

Microsoft Windows XP Home Edition, Microsoft Windows XP Professional

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