Update Rollup 7 for Exchange Server 2010 Service Pack 3

Update Rollup 7 for Microsoft Exchange Server 2010 Service Pack 3 (SP3) was released on August 26, 2014. This update rollup resolves various issues. Before you install this update, you must remove all interim updates for Exchange Server 2010 SP3. Also, see this important information about installing this update.
Get Update Rollup 7 for Exchange Server 2010 SP3
Download Update Rollup 7 for Exchange Server 2010 SP3 (KB2961522).
Issues that the update rollup resolves

Update Rollup 7 for Exchange Server 2010 SP3 resolves the issues that are described in the following Microsoft Knowledge Base (KB) articles:
  • 2983261 "HTTP 400 - Bad Request" error when you open a shared mailbox in Outlook Web App in an Exchange Server 2010 environment
  • 2982873 Outlook Web App logon times out in an Exchange Server 2010 environment
  • 2980300 Event 4999 is logged when the World Wide Web publishing service crashes after you install Exchange Server 2010 SP3
  • 2979253 Email messages that contain invalid control characters cannot be retrieved by an EWS-based application
  • 2978645 S/MIME option disappears when you use Outlook Web App in Internet Explorer 11 in an Exchange Server 2010 environment
  • 2977410 Email attachments are not visible in Outlook or other MAPI clients in an Exchange Server 2010 environment
  • 2976887 eDiscovery search fails if an on-premises Exchange Server 2010 mailbox has an Exchange Online archive mailbox
  • 2976322 Assistant stops processing new requests when Events in Queue value exceeds 500 in Exchange Server 2010
  • 2975988 S/MIME certificates with EKU Any Purpose (2.5.29.37.0) are not included in OAB in Exchange Server 2010
  • 2966923 Domain controller is overloaded after you change Active Directory configurations in Exchange Server 2010

This update also includes new daylight saving time (DST) updates for Exchange Server 2010 SP3. For more information about DST, go to the following Microsoft website:
Update detail information

Installation instructions

Learn more about how to install the latest update rollup for Exchange Server 2010.

Also learn about the following update installation scenarios.

Install the update on computers that aren't connected to the Internet

When you install this update rollup on a computer that's not connected to the Internet, you may experience long installation times. Additionally, you may receive the following message:
Creating Native images for .Net assemblies.
This behavior is caused by network requests to connect to the following website:

http://crl.microsoft.com/pki/crl/products/CodeSigPCA.crl

These network requests represent attempts to access the certificate revocation list for each assembly that native image generation (NGen) compiles to native code. However, because the Exchange server is not connected to the Internet, each request must wait to time out before the process continues.

To resolve this issue, follow these steps:
  1. On the Tools menu in Internet Explorer, click Internet Options, and then click the Advanced tab.
  2. In the Security section, clear the Check for publisher's certificate revocation check box, and then click OK.
Clear this security option in Internet Explorer only if the computer is in a tightly controlled environment. When setup is complete, select the Check for publisher’s certificate revocation check box again.

Install the update on computers that have customized Outlook Web App files

Important Before you apply this update rollup, make a backup copy of any customized Outlook Web App files.

When you apply an update rollup package, the update process updates the Outlook Web App files if that is required. Therefore, any customizations to the Logon.aspx file or to other Outlook Web App files are overwritten, and you must re-create the Outlook Web App customizations in Logon.aspx.

Install the update for CAS Proxy Deployment Guidance customers who deploy CAS-CAS proxying

If you meet both of the following conditions, apply the update rollup on the Internet-facing Client Access servers before you apply the update rollup on the non-Internet-facing Client Access servers:
  • You are a CAS Proxy Deployment Guidance customer.
  • You have deployed CAS-CAS proxying.

Note For other Exchange Server 2010 configurations, you do not have to apply the update rollup on your servers in any particular order.

The required services are restarted automatically when you apply this update rollup.

Restart requirement

The required services are restarted automatically when you apply this update rollup.

Removal information

To remove Update Rollup 7 for Exchange Server 2010 SP3, use the Add or Remove Programs item in Control Panel to remove update 2961522.
More information

Installing this update on a DBCS version of Windows Server 2012

You cannot install or uninstall Update Rollup 7 for Exchange Server 2010 SP3 on a double-byte character set (DBCS) version of Windows Server 2012 if the language preference for non-Unicode programs is set to the default language. To work around this issue, you must first change this setting. To do this, follow these steps:
  1. In Control Panel, open the Clock, Region and Language item, and then click Region.
  2. Click the Administrative tab.
  3. In the Language for non-Unicode programs area, click Change system locale.
  4. On the Current system locale list, click English (United States), and then click OK.
After you successfully install or uninstall Update Rollup 7, revert this language setting as appropriate.
References
For more information about terminology that Microsoft uses to describe software updates, click the following article number to go to the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Properties

Article ID: 2961522 - Last Review: 08/26/2014 17:12:00 - Revision: 1.0

  • Microsoft Exchange Server 2010 Service Pack 3
  • kbfix kbexpertiseinter kbsurveynew atdownload KB2961522
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