Article ID: 296500 - View products that this article applies to.
This article was previously published under Q296500
When you try to play an audio CD with Microsoft Windows Media Player 7.0 on a Microsoft Windows 2000 computer, you may be unable to do so. Also, the Drwtsn32.log file may contain the following error message:
Dr Watson Event 4097 Description: Wmplayer Exception C00000FD at 77F82DD7
This problem occurs if the Windows Media Player 7.0 database file Wmplibrary*.db is set to read only for the user that attempts to play the audio CD. This problem can only occur when the Windows Media Player library database is on an NTFS file system (NTFS) partition.
To work around this problem, give all users write access to the file.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Windows Media Player 7 uses the file Wmplibrary*.db to store each user's CD audio play list. If the Read Only attribute is set on this file, Windows Media Player cannot write to this file. Also with the Read Only attribute on this file, the user's play list is not automatically updated, and the error is recorded in a Drwtsn32.log file.
For help with CD or DVD drive problems in Windows Vista, visit the following Microsoft web page:
Fix problems in which your CD or DVD drive cannot read or write media in Windows
Article ID: 296500 - Last Review: January 15, 2006 - Revision: 1.2