"We can't start this repair" error when you try to repair the OneDrive for Business sync app

PROBLEM
This article contains information that applies when you use the OneDrive for Business sync client (groove.exe).

Note To determine which OneDrive sync client you're using, see the following Microsoft website:
When you start a repair of the Microsoft OneDrive for Business sync app, you receive the following error message:
We can't start this repair.

We can't repair your synced libraries because a file is open. Please close all files in your synced library folders and try again.
SOLUTION
To resolve this issue, exit all open applications, and then try running the Repair command again. If you still receive this message, restart the computer, and then run Repair in the OneDrive for Business sync app before you open any files or applications.

OneDrive for Business Repair option
MORE INFORMATION
This issue occurs when your computer recognizes the file as open even after you've closed it.

For more information about how to repair OneDrive for Business sync connections, go to the following Microsoft website:

Still need help? Go to the Office 365 Community website.
Propiedades

Id. de artículo: 2965983 - Última revisión: 03/08/2016 22:59:00 - Revisión: 6.0

Microsoft SharePoint Online, Microsoft SharePoint Server 2013, OneDrive for Business

  • o365 o365e o365p o365a o365m o365022013 KB2965983
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