The IMAP password is not retained in the same session in Outlook 2002

This article was previously published under Q297115
This article has been archived. It is offered "as is" and will no longer be updated.
If you configure Outlook 2002 to use an Internet Messaging Access Protocol (IMAP) server for messages and you click to select the Save Password check box, Outlook 2002 does not remember your password during a single execution and you receive the password prompt each time each time that you attempt to access the IMAP server.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English-language version of this fix should have the following file attributes or later:
   Date          Time     Version      Size    File name        -------------------------------------------------------   27-Jul-2001  14:35:33  10.0.3124.0  334152  Pstprx32.dll   27-Jul-2001  14:36:06  10.0.3124.0  530760  Outlcm.dll				

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.

Article ID: 297115 - Last Review: 10/25/2013 23:08:00 - Revision: 2.0

  • Microsoft Outlook 2002 Standard Edition
  • kbnosurvey kbarchive kbhotfixserver kbqfe kbpasswords kbwebserver kbbug kbfix kbofficexpsp1fix KB297115