"External sharing is disabled for the site" error when a delegated partner administrator tries to access a client's SharePoint Online Admin Center

PROBLEM
When a delegated partner administrator tries to access the SharePoint Online Admin Center site collection of one of the partner's clients in Microsoft SharePoint Online, he or she receives the following error message:
External sharing is disabled for the site.

SOLUTION
To resolve this issue, use the SharePoint Online management shell to delete the external user account from the client's organization. To do this, run the following cmdlet:
Remove-SPOExternalUser
For more information about this cmdlet, go to the following Microsoft websites:
MORE INFORMATION
This issue occurs when the account that the delegated partner administrator uses for sign-in was originally invited to the SharePoint Online site of the partner's client as an external user. External user permissions override a delegated partner's permissions. This prevents external users from accessing the SharePoint Online Admin Center site collection.

For more information, go to the following Microsoft website:

Still need help? Go to the Office 365 Community website.
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Article ID: 2976256 - Last Review: 03/16/2016 17:54:00 - Revision: 4.0

Microsoft SharePoint Online

  • o365 o365e o365a o365m o365022013 KB2976256
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