This article was previously published under Q297684
On a computer that runs one of the versions of Windows that is listed at the beginning of this article, if you map a drive to a network share, the mapped drive may be disconnected after a regular interval of inactivity, and Windows Explorer may display a red "X" on the icon of the mapped drive. However, if you try to access or browse the mapped drive, it reconnects quickly.
This behavior occurs because the systems can drop idle connections after a specified time-out period (by default, 15 minutes) to prevent wasting server resources on unused sessions. The connection can be re-established very quickly, if required.
To have us change the default time-out period for you on the server side, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.
NOTE: You cannot change the default time-out period for Microsoft Windows 95-based computers and Microsoft Windows 98-based computers that have shared resources.
Fix it for me
To fix this problem automatically, click the Fix itbutton or link. Click Runin the File Download dialog box, and follow the steps in the Fix it wizard.
You should run the Fix it solution on the computers that have shared resources.
This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
If you are not using the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
To resolve this behavior, change the default time-out period on the shared network computer. To do this, use one of the following methods.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Use Registry Editor to increase the default time-out period. To do this, follow these steps, and then quit Registry Editor:
NOTE: You cannot use this method to turn off the autodisconnect feature of the Server service. You can only use this method to change the default time-out period for the autodisconnect feature.
Click Start, click Run, type regedit (Windows 2000 or Windows Server 2003) or type regedt32 (Windows NT 4.0), and then click OK.
Locate and then click the following key in the registry:
In the right pane, click the autodisconnect value, and then on the Edit menu, click Modify. If the autodisconnect value does not exist, follow these steps:
On the Edit menu, point to New, and then click REG_DWORD.
Type autodisconnect, and then press ENTER.
On the Edit menu, click Modify.
In the Value data box, type ffffffff, and then click OK.
NOTE: The client-side session is automatically disconnected when the idling time lasts more than the duration that is set in KeepConn. Therefore, the session is disconnected according to the shorter set duration value between AutoDisConnect and KeepConn. To change the time-out duration in the client-side during a UNC connection, specify the arbitrary time in KeepConn. Locate and then click the following key in the registry: