Article ID: 297834 - View products that this article applies to.
This article was previously published under Q297834
When you insert a Microsoft Office CD-ROM, either to repair an Office installation or to install a feature set to Installed on First Use, you may receive the following error message:
Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Program Files\Microsoft Office\Office10\1033\Setup.hlp.
This problem can occur if all the following conditions are true:
The resolution to this problem depends on whether you can obtain access to a network administrative installation. Use the following methods, as appropriate to your situation.
Use an Alternative Network Administrative InstallationIf the original administrative installation from which you installed Office is not available, you can use a different administrative installation for the Office source file location. To do this, follow these steps:
Create an Administrative Installation on Your Computer's Hard DiskIf you do not have access to a network administrative installation but have more than 700 MB of free disk space on your hard disk, you can create an administrative installation on your hard disk to use as the Office source file location. To do this, follow these steps.
Note To create an administrative installation, you must use an Enterprise edition of Office.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/281934/ )Errors when you install Office XP from the command line using Setup.exe
Use a CD-ROM for the Office Source LocationTo change to a CD-ROM for the location of the Office source files, you must remove Office, and then reinstall Office from the CD-ROM. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more articles about troubleshooting Setup issues with Office XP:
Click here to view a list of Troubleshooting Installation of Office XP: Pick Your Operating System articlesFor more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/828451/ )Service packs, updates, and security patches may require the Office XP CD-ROM
Article ID: 297834 - Last Review: August 29, 2006 - Revision: 4.4