This article was previously published under Q298090
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If you specify an external contact as an alternate recipient for a user whose mailbox resides on an Exchange 2000 server, the external contact may not receive attachments for messages that are automatically forwarded to the external contact.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:
Component: Internet Mail Service
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.