"DRIVER_POWER_STATE_FAILURE (9f)" error if you shut down the computer while you are using the built-in VPN client

Symptoms
You use the built-in VPN client on Windows 8.1 or Windows Server 2012 R2. When you shut down or suspend the system, the computer crashes, and you receive the following error message:

DRIVER_POWER_STATE_FAILURE (9f)

Resolution
To resolve this issue, install the following update:


Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
Learn about the terminology that Microsoft uses to describe software updates.
Properties

Article ID: 2983336 - Last Review: 06/20/2015 23:10:00 - Revision: 3.0

Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows Server 2012 R2 Standard

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