You are currently offline, waiting for your internet to reconnect

An error message is displayed when you run Windows product registration

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q299056
After you install Windows XP, and you run Windows product registration, you may receive the following error message:
An Internet connection could not be chosen.
Windows was unable to determine which network connection to use for Internet access.
This problem can occur if there are multiple-connective devices that are installed in the computer and Windows XP is unable to determine which device to use.
To resolve this problem, complete the Windows product registration process, and then run the Network Setup Wizard.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Connective devices can include:
  • A network adapter
  • A 1394 interface card
  • A modem

Article ID: 299056 - Last Review: 08/15/2007 14:10:29 - Revision: 1.4

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • kbpubtypekc kberrmsg kbprb KB299056