An Error Message May Be Displayed When a Xircom Rex 6000 with a USB Cradle Is Used

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you upgrade a computer that has a Xircom Rex 6000 installed that uses the universal serial bus (USB) cradle, you may receive the following error message when the computer starts in Windows XP for the first time:
A Fatal System Error has occurred: 0x000000be (0x80129768,0x00129121,0xF96A4754,0x0000000B)
This error may also occur if you connect the USB cradle for the Xircom Rex 6000 to a computer that is running Windows XP, and then you begin the installation process during the hardware identification phase.
Resolution
To resolve this behavior, contact the manufacturer of the Xircom Rex 6000 for an update that is compatible with Windows XP.
Workaround
To work around this behavior, attach the device to the PC Card instead of the USB port by means of the cradle. This type of error is generated only when you use the USB port.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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Article ID: 299371 - Last Review: 01/12/2015 18:15:39 - Revision: 2.0

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
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