XFOR: A Single-Step Migration from GroupWise Does Not Work If a User Has a Field That Contains Multiple Values

This article was previously published under Q299716
This article has been archived. It is offered "as is" and will no longer be updated.
If you use the Migration Wizard to migrate Novell GroupWise user objects to Exchange 2000 Server, you may receive the following error message:
Event 15002 - MS Exchange MIG - Directory import failure, the number of fields in the value does not match the number of attributes in the header.
This problem may occur if a GroupWise user object contains an entry with multiple lines that are separated by carriage returns. The Migration Wizard parses the multiple lines and reads the carriage returns as separate fields. If this problem occurs, the migration does not work because the user object contains too many properties to migrate to Exchange 2000 user attributes.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
Component: Migration

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

File nameVersion

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 1.


To work around this problem, before you run the Migration Wizard, open the user object in the GroupWise administrator console, and then change the property so that there are no carriage returns in the description of the property.
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.

Article ID: 299716 - Last Review: 10/23/2013 20:04:41 - Revision: 1.3

Microsoft Exchange 2000 Server Standard Edition

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