Compatibility with Microsoft Dynamics CRM 2013

Introduction
This article focuses on recent and upcoming compatibility testing for Microsoft Dynamics CRM 2013. It also focuses on the most common compatibility questions that are processed by Microsoft Dynamics Technical Support. This article does not indicate Microsoft Dynamics CRM compatibility for all products. This article supplements the information in the Microsoft Dynamics CRM Implementation Guide.
More information
The products that have a status of "TBD" are being considered for future compatibility. When the testing of these products is complete, this article will be updated to show the revised status values.

Microsoft Dynamics CRM 2013

The following products have been tested or are currently being tested for compatibility with Dynamics CRM 2013. The Minimum CRM version and CRM build number fields list the minimum Microsoft Dynamics CRM version that has been tested and that is compatible with the listed product.

ProductMinimum CRM versionCRM build numberStatus
.Net Framework 4.5.2Update Rollup 2 6.0.2.46Compatible
.Net Framework 4.6SP1 UR46.1.4.0145Compatible
Active Directory Federation Services in Windows Server 2008 (AD FS 2.0)RTM6.0.0.809Compatible
Active Directory Federation Services in Windows Server 2008 R2RTM6.0.0.809Compatible
Active Directory Federation Services in Windows Server 2012RTM6.0.0.809Compatible
Active Directory Federation Services in Windows Server 2012 R2RTM6.0.0.809Compatible
Apple OS X Yosemite (web client only)SP1 UR36.1.3.119Compatible
Azure virtual machines (support for Microsoft Azure virtual machines)--Not Compatible
Citrix XenApp 6.5RTM6.0.0.809Compatible
CRM 2011 for Outlook ClientUpdate Rollup 125.0.9690.3236Compatible
Exchange Online (E3 SKU Only)RTM6.0.0.809Compatible
Exchange Server 2000--Not Compatible
Exchange Server 2003--Not Compatible
Exchange Server 2007 StandardRTM6.0.0.809Compatible
Exchange Server 2007 EnterpriseRTM6.0.0.809Compatible
Exchange Server 2010 StandardRTM6.0.0.809Compatible
Exchange Server 2010 EnterpriseRTM6.0.0.809Compatible
Exchange Server 2013 StandardUpdate Rollup 26.0.2.43Compatible
Exchange Server 2013 EnterpriseUpdate Rollup 26.0.2.43Compatible
Google Chrome v37 and laterSP1 UR36.1.3.119Compatible
IIS 7.0RTM6.0.0.809Compatible
IIS 7.5RTM6.0.0.809Compatible
IIS 8.0RTM6.0.0.809Compatible
Internet Explorer 8 (no longer supported)RTM6.0.0.809Compatible
Internet Explorer 9 (no longer supported)RTM6.0.0.809Compatible
Internet Explorer 10 (no longer supported)RTM6.0.0.809Compatible
Internet Explorer 11Update Rollup 26.0.2.43Compatible
Internet Explorer 12 SP1 UR 4 6.1.4.0145Compatible
Microsoft Edge SP1 UR 4 6.1.4.0145Compatible
Microsoft SharePoint 2010 SP1 (all editions)RTM6.0.0.809Compatible
Microsoft SharePoint Foundation 2013RTM6.0.0.809Compatible
Microsoft SharePoint 2013RTM6.0.0.809Compatible
Microsoft SQL Server 2000--Not compatible
Microsoft SQL Server 2005--Not compatible
Microsoft SQL Server 2008 Workgroup--Not compatible
Microsoft SQL Server 2008 Web--Not compatible
Microsoft SQL Server 2008 Compact (CRM server)--Not compatible
Microsoft SQL Server 2008 Express (CRM server)--Not compatible
Microsoft SQL Server 2008 Standard SP3 (x64)RTM6.0.0.809Compatible
Microsoft SQL Server 2008 Standard R2 SP2RTM6.0.0.809Compatible
Microsoft SQL Server 2008 Enterprise SP3 (x64)RTM6.0.0.809Compatible
Microsoft SQL Server 2008 Enterprise R2 SP2RTM6.0.0.809Compatible
Microsoft SQL Server 2008 Datacenter SP2 (x64)RTM6.0.0.809Compatible
Microsoft SQL Server 2008 Datacenter R2 SP2RTM6.0.0.809Compatible
Microsoft SQL Server 2008 Developer SP3 (x64)RTM6.0.0.809Compatible*
Microsoft SQL Server 2008 Developer R2 SP2RTM6.0.0.809Compatible*
Microsoft SQL Express 2008 SP1 (x86 Only) (CRM for Outlook 2013)RTM6.0.0.809Compatible
Microsoft SQL Server 2008 Reporting Services--Not Compatible
Microsoft SQL Server 2008 Reporting Services R2RTM6.0.0.809Compatible
Microsoft SQL Server 2012 Enterprise SP1 (x64)RTM6.0.0.809Compatible
Microsoft SQL Server 2012 BI SP1 (x64)RTM6.0.0.809Compatible
Microsoft SQL Server 2012 Standard SP1 (x64)RTM6.0.0.809Compatible
Microsoft SQL Server 2012 SP2SP1 UR36.1.3.119Compatible
Microsoft SQL Server 2014SP1 UR26.1.2.112Compatible
Office for Mac (All Versions)--Not Compatible
Office 2003 (no longer supported)--Not Compatible
Office 2007 (Cached-Exchange Mode Only)RTM6.0.0.809Compatible
Office 2010 (Cached-Exchange Mode Only)RTM6.0.0.809Compatible
Office 2013 C2R (stand-alone) (Cached-Exchange Mode Only)RTM6.0.0.809Compatible
Office 2013 C2R (side-by-side with Office 2010) (Cached-Exchange Mode Only)RTM6.0.0.809Compatible
Office 2013 SP1 (Cached-Exchange Mode Only)Update Rollup 26.0.2.43Compatible
Office 2013 SP1 with CRM 2013 SP1 (Cached-Exchange Mode Only)Service Pack 16.1.0.581Compatible
Office 2016 (Cached-Exchange Mode Only)SP1 UR 4 COD 6.1.4.173Compatible
Windows 7 RTM6.0.0.809Compatible
Windows 8.1Update Rollup 26.0.2.43Compatible
Windows 8.1 w/ update KB2919355 (web client only)Update Rollup 36.0.3.106Compatible
Windows 10SP1 UR 46.1.4.0145Compatible
Windows Server 2003--Not compatible
Windows Server 2008 Standard SP2 (x64)RTM6.0.0.809Compatible
Windows Server 2008 Standard R2 SP1RTM6.0.0.809Compatible
Windows Server 2008 Enterprise SP2 (x64)RTM6.0.0.809Compatible
Windows Server 2008 Enterprise R2 SP1RTM6.0.0.809Compatible
Windows Server 2008 Datacenter SP2 (x64)RTM6.0.0.809Compatible
Windows Server 2008 Datacenter R2 SP1RTM6.0.0.809Compatible
Windows Web Server 2008 Datacenter SP2 (x64)RTM6.0.0.809Compatible
Windows Web Server 2008 Datacenter R2 SP1RTM6.0.0.809Compatible
Windows Server 2012 Foundation--Not compatible
Windows Server 2012 Essentials--Not compatible
Windows Server 2012 DatacenterRTM6.0.0.809Compatible
Windows Server 2012 StandardRTM6.0.0.809Compatible
Windows Server 2012 R2 (CRM server)Update Rollup 26.0.2.43Compatible
Windows Small Business Server--Not compatible

* For non-production environments only.

** As of the December 2012 service update, Internet Explorer 7 is no longer supported for Microsoft Dynamics CRM Online.

For a list of mobile supportability with Microsoft Dynamics CRM 2015, please see the following link:

CRM for Tablets, CRM for Phones, and Tablet Browser support for Microsoft Dynamics CRM

Notes
  • 32-bit versions of Microsoft SQL Server 2008 and Microsoft SQL Server 2012 Reporting Services are not supported.
  • Microsoft SQL Server 2008 Workgroup is not supported for running the Microsoft Dynamics CRM Reporting Extensions.
  • Running a Microsoft SQL Server 2012 Reporting Services server in SharePoint mode is not supported with Microsoft Dynamics CRM.
  • The CRM for Outlook client does not support Outlook configured in Online for tracking or synchronization (non-Cached Exchange mode)
For more information about System Requirements, see the System Requirements and Required Components section of the Microsoft Dynamics CRM 2013 Implementation Guide.
CRM Compatibility CRM Supportability Software Requirements
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
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Article ID: 3005167 - Last Review: 11/18/2016 20:41:00 - Revision: 25.0

Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM 2013 Service Pack 1, Microsoft Dynamics CRM Online Professional Edition, Microsoft Dynamics CRM Online Professional Plus

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