Article ID: 300550 - View products that this article applies to.
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Microsoft has released an update to Microsoft Outlook 2002. This update increases performance when you use Outlook 2002 with Instant Messaging integration or when you run Outlook 2002 on a Microsoft Exchange Server.
This article describes how to download and install the Outlook 2002 Update: June 21, 2001.
NOTE: This Public Update is part of the Microsoft Office XP Service Pack 1 (SP-1), but for your convenience the Public Update also is available individually, as described in the "More Information" section of this article. If you already applied Office XP SP-1, you do not need to apply this Public Update. For additional information about the latest service pack for Microsoft Office XP, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/307841/EN-US/ )OFFXP: How to Obtain the Latest Office XP Service Pack
How to Download the Update
Client UpdateIf you installed Office XP from a CD-ROM, you have two options:
Office Product UpdatesTo have the Office Product Updates Web site detect the required updates that you must install on your computer, visit the following Microsoft Web site:
http://office.microsoft.com/ProductUpdates/default.aspxAfter detection is complete, you receive a list of recommended updates for your approval. Click Start Installation to complete the process.
Install Only Outlook 2002 UpdateFollow these steps to download and install the client update:
For more information about the Client Patch, click the link below for the Office Tools on the Web article.
Administrative UpdateIf you installed Outlook from a server location, the server administrator must update the server location with the administrative update and deploy that update to your computer.
If you are the server administrator, follow these steps to download the administrative update:
301348This article contains standard instructions for installing an administrative update.
(https://support.microsoft.com/kb/301348/ )How to install a public update to administrative installations of Office XP
Or, you can refer to the following article in the Office Resource Kit:
How to Determine Whether the Update Is InstalledThe update replaces the files Outllib.dll and Outlmime.dll. The version of Microsoft Outlook 2002 seen in Help About is updated to 10.2930.2625.
Issues Fixed in the UpdateThis update fixes the following issues that are described in these Knowledge Base articles:
(https://support.microsoft.com/kb/290025/EN-US/ )OL2002: Delay Occurs When You Open a Message in Outlook 2002 with Instant Messaging Enabled
(https://support.microsoft.com/kb/301475/EN-US/ )OL2002: User is Prompted for Password that is Already Saved
Other Issues Fixed in This ReleaseIn addition, the following issues are also fixed:
Moves the Don't Expand Tree in the Folder List Pane to Show the Target Folder
After you use a rule to move a mail item to a subfolder on a local personal folder file (PST), you notice that, when you view the folder list, the destination folder is not expanded.
Plain Text / JIS Message Is Encoded as Quoted Printable
When you send a "Plain Text" message by using the Double-Byte Character set for Japanese, and the message body is only one paragraph in length, the message is encoded as "Quoted Printable". It should be encoded as JIS (7bit).
Outlook 2002 Issues FindRow Every Minute to the Exchange Server
Outlook 2002 sends an RPC request to the Exchange Server every minute. In some cases, this causes a 20 percent CPU usage load on the server. This only occurs when Outlook is idle.