Article ID: 300551 - View products that this article applies to.
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Microsoft has released an update to Microsoft Outlook 2002. This update includes fixes to warn you when you are approaching the 2 gigabyte (GB) size limit of Personal folder and Offline Store files (.pst, .ost), along with fixes for other issues listed later in this article. This update also includes fixes developed from Office Watson bug submissions.
This article describes how to download and install the Microsoft Outlook 2002 Update: October 4, 2001.
Note This Public Update is part of the Microsoft Office XP Service Pack 1 (SP-1), but for your convenience the Public Update also is available individually, as described in the "More Information" section of this article. If you already applied Office XP SP-1, you do not need to apply this Public Update. For additional information about the latest service pack for Microsoft Office XP, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/307841/ )OFFXP: How to obtain the latest Office XP service pack
How to Download and Install the Update
Client UpdateIf you installed Office XP from a CD-ROM, you have two options:
Office Product UpdatesTo have the Office Product Updates Web site detect the required updates that you must install on your computer, visit the following Microsoft Web site:
http://office.microsoft.com/ProductUpdates/default.aspxAfter detection is complete, you receive a list of recommended updates for your approval. Click Start Installation to complete the process.
Install Only Outlook 2002 UpdateFollow these steps to download and install the client update:
For more information about the Client Patch, click the link below for the Office Tools on the Web article.
Administrative UpdateIf you installed Office XP from a server location, the server administrator must update the server location with the administrative public update and deploy that update to your computer.
If you are the server administrator, follow these steps to download the administrative update:
301348This article contains standard instructions for installing an administrative public update.
(https://support.microsoft.com/kb/301348/ )OFFXP: How to install a public update to administrative installations
How to Determine Whether the Public Update Is Installed
Files Updated After Applying the Patch
To tell if the patch is installed, follow these steps:
Filename Version ------------------------ emsabp32.dll 10.0.3131.0 emsmdb32.dll 10.0.3311.0 emsui32.dll 10.0.3117.0 msmapi32.dll 10.0.3311.0 mspst32.dll 10.0.3207.0 outex.dll 10.0.3311.0 OUTLLIBR.DLL 10.0.2915.0 OutlCM.dll 10.0.3311.0 outlctl.dll 10.0.3124.0 OUTLMIME.DLL 10.0.2909.0 exsec32.dll 10.0.3228.0 outllib.dll 10.0.3311.0 outlook.exe 10.0.3311.0 OutlPH.dll 10.0.3311.0 rm.dll 10.0.3012.0 pstprx32.dll 10.0.3311.0
Issues Fixed by the UpdateThe update fixes the issues described in the following articles. Click the article numbers below to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/297115/ )OL2002: The IMAP password is not retained in the same session
(https://support.microsoft.com/kb/287803/ )OL2002: Performance problems when you open digitally signed or encrypted messages
(https://support.microsoft.com/kb/304863/ )OL2002: Mail delivery to Inbox stops when the Personal folder or Offline folder is full
(https://support.microsoft.com/kb/305108/ )OL2002: Error message when you copy a file to a PST that exceeds 1.82 GB
(https://support.microsoft.com/kb/306076/ )OL2002: Error message occurs when you synchronize an OST that is 1.82 GB in size
(https://support.microsoft.com/kb/303671/ )OL2000: Service Release 1 (SR-1) cannot find recipients certificates
(https://support.microsoft.com/kb/305403/ )OL2002: Error message: The form you have selected...cannot be displayed, please contact your administrator
(https://support.microsoft.com/kb/304008/ )OL2002: Cannot send SMTP mail messages by using a POP3 account and SSL
(https://support.microsoft.com/kb/307592/ )OL2002: Fields truncate when you direct book a Schedule+ 7.5 Resource
(https://support.microsoft.com/kb/303865/ )OL2002: Change Password dialog box does not automatically list name of Exchange Server
(https://support.microsoft.com/kb/299374/ )OL2002: IMAP logon defaults the focus to the 'User Name' field
Additional Issues Fixed by the UpdateIn addition, the following issues are fixed.
Some Signed Messages Open SlowlyIf you receive an invalid certificate on a signed message, Outlook may open the message slowly as it tries to download the correct certificate.
New Messages Are Duplicated If the Folder Is Switched During Synchronization with HotmailIf you switch to a Hotmail folder while that folder is being synchronized by a background operation, new messages may be duplicated in the local PST (but not on the Hotmail server). If you delete the duplicate messages, the data is lost.
Personal Folders (.pst) File Opened in Windows Explorer Corrupts DataIf you open a Personal Folders (.pst) file while in Windows Explorer and associate the file to "Open With Outlook," the .pst file may become corrupted.
Support Added for New S/MIME Certification ExtensionSupport has been added for a new extension to certificates that specifies the S/MIME capabilities of the client.
Moving Items Between Outlook Folders Can Take Up to 30 SecondsIf you drag items between folders with an Exchange Server and a Hotmail account in the same e-mail profile, Outlook may stop responding (hang). This only occurs if the Hotmail account is in the e-mail profile.
SPA Does Not Prompt for Credentials and Message NDRsWhen you connect through a different ISP than the one that requires SPA, SPA does not prompt you for credentials, and then you receive an NDR.
Appointments Marked Private Are Visible with Reviewer RightsWhen you rest your mouse pointer on someone else's private appointment in the meeting planner scheduler, the private appointment subject is visible as a ToolTip.
Outlook Performs AutoComplete of Names Slowly in the Meeting PlannerWhen you schedule meetings, Outlook slowly performs the AutoComplete of e-mail names from the global address list, if the list is not your default address list.
Disabling Password Caching on IMAP Accounts Is AddedThe ability to disable the "Remember Password" option on IMAP accounts, in order to disable password caching, is added.
Outlook Fails to Check the Personal Address Book for Recipient CertificateWhen you send a digitally encrypted message by using Outlook 2000 SR-1, and Outlook is configured to the option "Keep Personal Address in" a .pab file, Outlook fails to find the recipient's certificate. This results in the following error message:
Microsoft Outlook had problems encrypting the message because the following recipients had missing or invalid certificates, or conflicting or unsupported encryption capabilities.
"@hotmail.com" Is Not Appended to the User Name When You Create a New AccountWhen you create a new Hotmail e-mail account, "@hotmail.com" is not appended to the user name.
Article ID: 300551 - Last Review: August 9, 2012 - Revision: 1.0