Article ID: 300942 - View products that this article applies to.
For a Microsoft Outlook 2002 version of this article, see 302357
For a Microsoft Outlook Express version of this article, see 302339
For a Microsoft Outlook 2000 (CW) version of this article, see 302095NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/257824/EN-US/ )OL2000: Differences Between Outlook and Outlook Express
If you are connected to the Internet through MSN, the Microsoft Network, and you attempt to send messages by using an account other than your MSN e-mail account, you may receive an error message that is similar to the following error message:
Unable to connect to the server. (Account: '<account name>', SMTP Server: '<SMTP server name>', Error Number: 0x800CCC0E)
This behavior can occur because MSN does not allow messages to be sent to another Simple Mail Transfer Protocol (SMTP) server while you are connected to their network.
To resolve this behavior, change the SMTP server for your e-mail account to use the MSN SMTP server. To do this:
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 300942 - Last Review: June 19, 2014 - Revision: 1.0