This article was previously published under Q301017
This article has been archived. It is offered "as is" and will no longer be updated.
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
Clients that run Microsoft Internet Explorer version 5.0 or later cannot use Microsoft Outlook Web Access (OWA) to connect to your Microsoft Exchange 2000 Server.
This behavior occurs because some proxy servers do not support WWW Distributed Authoring and Versioning (WEBDAV) as defined in Request for Comment (RFC) 2518.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:
NOTE: Because of file dependencies, this update requires Microsoft Exchange Server 2000 Service Pack 1.After you apply this fix, you also need to add the ForceClientsDownLevel value in the registry.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To add the ForceClientsDownLevel value:
Start Registry Editor (Regedt32.exe).
Locate and click the following key in the registry: