Article ID: 301020 - View products that this article applies to.
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On an Exchange 2000 server with regional settings than are different than United States settings, if you send a message to an X.400 one-off address that corresponds to a local mailbox and uses the slash mark (/) character (for example, [X400:/C=US/A= /P=MyCompany/O=corp/S=MyLastName/G=MyFirstName]), the message may generate a non-delivery report (NDR) that is similar to the following NDR:
The following recipient(s) could not be reached:The following event ID 9004 error message is logged in the Application event log:
/C=US/A= /P=MyCompany/O=corp/S=MyLastName/G=MyFirstName on 05.04.2001 13:40
The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
While processing user 'x400:/C=US/A= /P=MyCompany/O=corp/S=MyLastName/G=MyFirstName', the function 'CPhatCat::ProcessRecipient' called 'HrHandleOneOffOrContact' which returned error code '0xc0040557' (Some malformed property of the recipient caused it to be NDRd ). A DSN has been generated. ( U:\transmt\src\cat\sinks\phatcat\cptproc.cpp@232 )
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378The English version of this fix should have the following file attributes or later:
(https://support.microsoft.com/kb/301378/EN-US/ )XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
Component: Transport core
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NOTE: Because of file dependencies, this update requires Microsoft Exchange Server 2000 Service Pack 1.
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.