Article ID: 301022 - View products that this article applies to.
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If you specify an external Contact as an alternate recipient for a user whose mailbox resides on an Exchange 2000 server, the external Contact does not receive attachments for messages that are automatically forwarded to this external Contact.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378The English version of this fix should have the following file attributes or later:
(https://support.microsoft.com/kb/301378/EN-US/ )XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
Component: Transport Core
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NOTE: Due to file dependencies, this update requires Microsoft Exchange Server 2000 Service Pack 1.
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.