"Sending Mailbox Server isn't running Exchange 2013 or a later version" error when you run the Hybrid Configuration Wizard

Note The Hybrid Configuration wizard that's included in the Exchange Management Console in Microsoft Exchange Server 2010 is no longer supported. Therefore, you should no longer use the old Hybrid Configuration wizard. Instead, use the Office 365 Hybrid Configuration wizard that's available at http://aka.ms/HybridWizard. For more information, see Office 365 Hybrid Configuration wizard for Exchange 2010.
PROBLEM
When you use the Hybrid Configuration Wizard to upgrade a hybrid deployment configuration from Exchange Server 2010 to Exchange Server 2013, you receive the following error message:
The Wizard did not complete successfully. Please see the list below for error details.
Sending Mailbox Server ‘<ServerName>’ isn’t running Exchange 2013 or a later version.
CAUSE
This issue occurs if you run the Exchange 2013 version of the Hybrid Configuration Wizard, and Exchange 2010 server information is stored in the configuration information.
WORKAROUND
To work around this issue, follow these steps:
  1. Use the Exchange Management Shell to run the following commands:
    Get-hybridconfiguration |fl >Hybrid.txt
    Set-HybridConfiguration -ClientAccessServers $null -ReceivingTransportServers $null -SendingTransportServers $null
  2. Rerun the Hybrid Configuration Wizard from an Exchange 2013 server.
STATUS
This is a known issue. We are working to address this issue and will post more information in this article when it becomes available.
MORE INFORMATION
Still need help? Go to Microsoft Community or the Exchange TechNet Forums.
Properties

Article ID: 3013420 - Last Review: 12/29/2016 10:58:00 - Revision: 4.0

Microsoft Exchange Online

  • o365e o365m o365022013 o365 o365a hybrid kbbug KB3013420
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