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When you try to use Step by Step Interactive tutorials and Getting Started tutorials that are included in the products that are listed in the "Applies To" section, you may experience one of the following symptoms:
The lessons or Help files may abruptly stop working without a notification that an error has occurred.
You may receive the following error message:
LRUN32 has caused an error in msvcrt.dll. LRUN32 will now close.
Macromedia Flash Player is damaged, is missing, or cannot function as expected. Macromedia Flash Player is required for tutorials or Help files to function as expected.
Use one of the following methods o resolve this issue.
Method 1: Remove temporary Internet files
To remove temporary Internet files, follow these steps:
Start Microsoft Internet Explorer.
On the Tools menu, click Internet Options.
Click Delete Files.
When you are prompted to confirm the file deletion, click OK.
Click OK, and then quit Internet Explorer.
Method 2: Install Macromedia Flash Player
If Macromedia Flash Player is not installed on your computer, install the latest version of Macromedia Flash Player. To install the latest version of Macromedia Flash Player, visit the following Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.