Article ID: 302003 - View products that this article applies to.
This article was previously published under Q302003
If you are using Microsoft Outlook in a Terminal Services environment, you cannot use Visual Basic Scripting Edition (VBScript) in custom Outlook forms. This issue can occur when you are using Microsoft Windows NT 4.0 Terminal Server in Install mode or User mode. This issue also occurs with Windows 2000 Terminal Server in Application mode but not in Remote Administration mode.
By default, Microsoft Office XP, Microsoft Office 2003, and 2007 Microsoft Office programs do not install the VBScript component in Windows Terminal Server environments.
Use one of the following methods to work around this problem.
Method 1: Copy the Outlvbs.dll file to existing installationsTo do this, follow these steps:
Method 2: Use the Custom Installation Wizard to deploy Microsoft Office with an additional property to let the VBScript component to be installedTo do this, follow these steps:
For Office XP, Modify Setup Properties is on page 21 of 22 of the Custom Installation Wizard. For Office 2003, Modify Setup Properties is on page 23 of 24 of the Custom Installation Wizard.
To enable VB Script support for Outlook forms when running Outlook 2007 on a Terminal Server computer, do the following:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Microsoft Office and Outlook Setup detect when you are installing Outlook on a computer configured with Terminal Services. In these situations, the support files necessary to enable VBScript in Outlook custom forms are not installed. Therefore, if you try to start the Outlook Script Editor, you receive the following error message:
If you try to use a custom Outlook form that contains VBScript, you do not receive an error message, but the VBScript code in the form does not run.
Unable to load this feature. Feature ID not registered.
Note Earlier versions of Outlook supported VBScript in a Terminal Services environment.
For more information about available resources and answers to commonly asked questions about Microsoft Outlook solutions, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/287530/ )Frequently asked questions about custom forms and Outlook solutions
Article ID: 302003 - Last Review: July 13, 2009 - Revision: 5.0