Article ID: 302361 - View products that this article applies to.
This article was previously published under Q302361
When you use Remote Desktop Connection or the Terminal Services Client version 4.0, 5.0 or 6.0 to connect to another Windows-based computer from a computer, your local printers are not redirected. As a result, your local printers are not available in the remote desktop or terminal services session.
For example, if your Windows XP-based computer has a multifunction print device using a DOT4 port, it may not be redirected in a remote desktop session to a Windows 2000- or Windows Server 2003-based computer.
To have us fix this problem for you, go to the "Fix it for me" section. To fix this problem yourself, go to the "Let me fix it myself" section.
To fix this problem automatically, click the Fix it button or link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.
Fix this problem
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Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.
Next, go to the "Did this fix the problem?" section.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756To fix this problem on a computer that is not running Windows Server 2003 as a Terminal Server, force all ports (including DOT4) on the client computer to be filtered for redirection. To do this, add a DWORD value named FilterQueueType to HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\AddIns\RDPDR and set its value data to FFFFFFFF.
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Follow these steps:
To work around this problem on a client computer that has a multifunction print device, change the port that the multifunction print device uses from DOT4 to an LPT port.
For example, to configure a multifunction print device to use an LPT port on a Windows XP-based computer, follow these steps:
Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support
To view the port name for your printer, or to determine whether the device uses a DOT4 port, view the properties of that printer, and then click the Ports(or the Details) tab.
Article ID: 302361 - Last Review: May 22, 2013 - Revision: 8.0