How to Troubleshoot Printing Issues on a Windows Server 2003 Cluster
ArchitectureIn Windows 2000 and earlier print clusters, the printer drivers are stored on the local nodes' hard disk and are shared with locally installed printers. In Windows Server 2003 clusters, the printer drivers are stored on the shared disk in a folder named "PrinterDrivers." This folder is fixed and cannot be changed. When a new printer driver is installed to the virtual server, the driver is copied to the shared disk and to the node that owns the Spooler resource. The local nodes have an exact copy of the same drivers on the shared disk under the Windows_folder\System32\Spool\Drivers\GUID folder, where GUID is the global universal identification (GUID) for the Spooler resource. For example, the folder may have a name that is similar to the following name:
If a cluster node is added to a cluster, the first time the Spooler resource is failed over to that node, the printer drivers are copied locally. This behavior also occurs if a node is evicted and readded.
Corrupted Drivers on the Local NodesIf you suspect that the printer drivers on the node are corrupted, follow these steps to configure the Cluster service to automatically recopy the drivers from the shared disk to the local node:
- Open Cluster Administrator, and then move the group that contains the Spooler resource to a node that is not suspected of having corrupted drivers.
- Right-click the Spooler resource, and then click Take Offline.
- Double-click the Spooler resource, and then click Modify under Possible Owners.
- Move the node that you suspect has corrupted printer drivers to the Available Nodes column, and then click OK.
- Click Apply. (You do not need to click OK.)
- Click Modify under Possible Owners, and then move the problematic node back to the Possible Owners column.
- Click OK, and then click OK.
- Move the group that contains the Spooler resource to the problematic node.
- Right-click the Spooler resource, and then click Bring Online.
For additional information about the initial configuration of a Windows Server 2003 server cluster, click the following article number to view the article in the Microsoft Knowledge Base:
Article ID: 302539 - Last Review: 03/01/2007 21:13:03 - Revision: 7.3
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