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You receive an "Error 1603 Error_Install_Failure" error message when you try to use a feature that is not installed in PowerPoint 2000

This article was previously published under Q302777
This article has been archived. It is offered "as is" and will no longer be updated.
WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.
When you try to use a feature in Microsoft PowerPoint 2000 that is not installed, you are prompted to insert the Microsoft Office 2000 CD-ROM. When you insert the CD-ROM, you may receive an error message that is similar to the following:
Error 1603 Error_Install_Failure
This behavior occurs when all the following conditions are true:
  • You have Microsoft Office Standard, Professional, or Small Business Edition installed on your computer.
  • You then install a different edition but the same version of Office -- either Office Professional or Premium Edition.
  • When you attempt to use a feature that is not installed, you insert the most recently used Microsoft Office CD-ROM into the computer.
Setup is expecting the CD-ROM from the first installation of Microsoft Office.
To work around this issue, use one of the following methods.

Method 1: Insert the Earlier Office CD-ROM

When you are prompted for an Office CD-ROM, use the appropriate disc from the first Microsoft Office edition that was installed on the computer.

Method 2: Reinstall Office

Follow these steps to reinstall the most recent edition of Microsoft Office:
  1. Insert the Office CD-ROM that was installed last.
  2. Click Start, click Run, and then type MSIEXEC /i drive:\data1.msi reinstall=all reinstallmode=vomus in the Open box, where drive is the letter of your computer's CD-ROM or DVD-ROM drive.
  3. Click OK.

Article ID: 302777 - Last Review: 12/06/2015 03:39:08 - Revision: 1.5

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