PPT97: Error Message: PowerPoint Found an Error That It Can't Correct

This article was previously published under Q302874
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In a PowerPoint presentation, when you try to insert a movie from a file, you may receive the following error message:
PowerPoint found an error that it can't correct. You should save presentations, exit, and then restart PowerPoint.
This issue may occur if the [mci extensions] section of the Win.ini file contains more than 42 entries.
To resolve this issue, reduce the number of entries in the [mci extensions] section of the Win.ini file to 42 or fewer. To do this, follow these steps:
  1. Start Microsoft Notepad, and then open the Win.ini file, which is typically found in the C:\Windows folder.
  2. Scroll down until you find the [mci extensions] section.
  3. At the beginning of each entry that you want to disable, type a semicolon (;). This prevents that entry from being processed when the computer starts. Repeat this step until there are 42 or fewer entries in the [mci extensions] section.
  4. On the File menu, click Save.
  5. Quit Notepad, and then restart your computer.

Article ID: 302874 - Last Review: 12/06/2015 03:43:00 - Revision: 1.2

Microsoft PowerPoint 97 Standard Edition

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