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"Logoff" and "Shutdown" Are Missing from the Start Menu When You Use Remote Desktop

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This article was previously published under Q303070
SYMPTOMS
When you are using Remote Desktop and connect to a Windows XP Professional computer, the Log Off and Shutdown commands are missing from the Start menu.
CAUSE
The Classic Start menu does not have these commands.
RESOLUTION
By default, Disconnect is the only command that is listed on the Classic Start menu. By default, the Log Off command is available when you use the standard Start menu. To return the Log Off command to the Classic Start menu:
  1. Right-click the taskbar, and then click Properties.
  2. Click the Start Menu tab.
  3. The option for Classic Start menu should be selected. Click Customize.
  4. Under Advanced Start menu options, click to select the Display Log Off check box, click OK, and then click OK.
STATUS
This behavior is by design.
MORE INFORMATION
The Shutdown command is not available on the Start menu to shut down, restart, or place a remote computer in a sleep state (for example, standby or hibernation) when you are using Remote Desktop. To shut down a remote computer when you are using Remote Desktop, press CTRL+ALT+END, and then click Shutdown. Or, use the shutdown command at a command prompt. For additional information about the shutdown command, type shutdown /? at a command prompt.
Properties

Article ID: 303070 - Last Review: 09/13/2002 07:37:00 - Revision: 1.2

  • Microsoft Windows XP Professional
  • kbprb kbui KB303070
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