Error Messages When You Try to Mount a Public Folder Store in Exchange System Manager

This article was previously published under Q303390
This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you try to mount a public folder store in Exchange System Manger, you may receive the following error message:
The store could not be mounted because the AD information was not replicated yet. You can either:
- Press Cancel and mount the store later from its context menu or,
- Press Retry to let the Exchange System Manager keep trying to mount the store for you.
If you click Cancel, you receive the following error message:
The Microsoft Exchange Information Store service could not find the specified object.

ID no: c1041722
Exchange System Manager
The Application log may contain entries similar to the following information:
Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9519
Date: 17-Apr-2001
Time: 5:54:57
User: N/A
Computer: ServerName
Description: Error 0x8004010f starting database "First Storage Group\Public Folder Store" on the Microsoft Exchange Information Store.

For more information, click http://search.support.microsoft.com/search/?adv=1.
-and-
Event Type: Error
Event Source: MSExchangeIS Public Store
Event Category: Replication General
Event ID: 3110
Date: 17-Apr-2001
Time: 5:54:57
User: N/A
Computer: SERVERNAME
Description: Encountered a problem when try to fix all the replica lists after it is detected that the public store /O=ORGNAME/OU=ADMINGROUPNAME/cn=Configuration/cn=Servers/cn=SERVERNAME/cn=MICROSOFT PUBLIC MDB83779449 now has new object GUID. Error %2.Some public folders could now become ghosted.

For more information, click http://search.support.microsoft.com/search/?adv=1.
Resolution
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
Status
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.
Properties

Article ID: 303390 - Last Review: 10/26/2013 07:41:00 - Revision: 3.0

  • Microsoft Exchange 2000 Server Standard Edition
  • kbnosurvey kbarchive kbbug kbExchange2000SP2Fix kbfix KB303390
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