Article ID: 303846 - View products that this article applies to.
This article was previously published under Q303846
When you try to connect to a Windows XP-based computer by using the Remote Desktop tool, you may receive the following error message:
Unable to log you on because of an account restriction.
This behavior can occur if the account you are using to connect with has a null (blank) password. You cannot establish Remote Desktop connections when you are using an account with a null password.
To work around this behavior so you can establish Remote Desktop connections, log on at the console of the computer, and then set a password for that user account so that it no longer has a null password.
You can disable blank password restrictions by using a policy. To locate and change this policy:
For additional information about how to configure user accounts in Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/279783/EN-US/ )How to Create and Configure User Accounts in Windows XP
Article ID: 303846 - Last Review: December 1, 2007 - Revision: 1.3