Error Message: Unable to Log You on Because of an Account Restriction
This article was previously published under Q303846
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When you try to connect to a Windows XP-based computer by using the Remote Desktop tool, you may receive the following error message:
Unable to log you on because of an account restriction.
This behavior can occur if the account you are using to connect with has a null (blank) password. You cannot establish Remote Desktop connections when you are using an account with a null password.
To work around this behavior so you can establish Remote Desktop connections, log on at the console of the computer, and then set a password for that user account so that it no longer has a null password.
This behavior is by design.
You can disable blank password restrictions by using a policy. To locate and change this policy:
- Click Start, point to Run, type gpedit.msc, and then click OK to start the Group Policy Editor.
- Open Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options\Accounts: Limit local account use of blank passwords to console logon only.
- Double-click Limit local account use of blank passwords to consol logon only.
- Click Disabled, and then click OK.
- Quit Group Policy Editor.
For additional information about how to configure user accounts in Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:
279783 How to Create and Configure User Accounts in Windows XP
Article ID: 303846 - Last Review: 12/06/2015 04:04:02 - Revision: 1.3
Microsoft Windows XP Professional, Microsoft Windows XP Professional x64 Edition
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