Cannot print a document from the "Open" dialog box

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q303957
This article has been archived. It is offered "as is" and will no longer be updated.
You select a file in the Open dialog box in Microsoft Word. You then right-click the file, and then click Print on the shortcut menu. When you do this, you receive one of the following error messages, depending on which version of Word you are running.

Microsoft Word 2002

The command you selected is not available from this shortcut menu.

Microsoft Office Word 2003

The command cannot be performed because a dialog box is open. Click OK, and then close open dialog boxes to continue.
To work around this behavior, use one of the following methods:
  • In Word, open the document and then print it.
  • In Windows Explorer, select the document, right-click the file name, and then click Print on the shortcut menu.
prb right-click WD2002 WD2003

Article ID: 303957 - Last Review: 02/27/2014 21:09:33 - Revision: 2.1

  • Microsoft Office Word 2003
  • Microsoft Word 2002 Standard Edition
  • kbnosurvey kbarchive kbtshoot kberrmsg kbprb KB303957