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You receive an error message when you run Setup for Office XP, and a later version of some system files is required

This article was previously published under Q304629
This article has been archived. It is offered "as is" and will no longer be updated.
When you run Setup for Office, you may receive an error message similar to the following:
Error 25506. Microsoft Office XP requires updated system files not detected on your computer. You must install the System Files Update prior to installing Office. C:\Winnt\system32\odbcbcp.dll is version when we require version
The error message you receive may instead list one of the following additional files:

You may receive this error message if the files listed in the "Symptoms" section are not at the correct version in the \Windows\System folder or the \Winnt\System32 folder.
To resolve this problem, follow these steps:
  1. Note the file and required version number in the error message.
  2. Quit Office Setup.
  3. On your computer, locate the file from step 1 that is not in the \Windows\System folder on Microsoft Windows 98 or the \Winnt\System32 folder on Microsoft Windows NT 4.0.
  4. Check the version of the file to verify that it matches the version number in the error message.
  5. Copy this file to the folder that is specified in the following table, according to the version of Windows that your computer is using.
    Windows version       Folder location-----------------------------------------Windows NT 4.0        \Winnt\System32Windows 98            \Windows\System					
  6. Run Setup for Office again.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about the System Files Update, click the article number below to view the article in the Microsoft Knowledge Base:
286399 OFFXP: Description of the System Files Update
For additional information about similar error messages, click the following article numbers to view the articles in the Microsoft Knowledge Base:
301064 OFFXP: "Error 25506"; Asycfilt.dll File Is the Wrong Version When You Run Office Setup
300582 OFFXP: Error 25510 or 25506 with HH.exe, Itir.dll, Itss.dll
OFFXP osp odbcbcp.dll FP2002 ACC2002

Article ID: 304629 - Last Review: 02/28/2014 04:29:12 - Revision: 3.4

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